Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• Citizenship
• Be a citizen of the United States (U.S.)
• Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. 7407(a)
• English Language Proficiency
• Health Technician (HIS) candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f)
• Experience and Education
• Experience
• Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists
• OR, Education
• Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas
• Foreign Education
• To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials
• Licensure or Registration
• Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia Board Certification
• Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
• Exception for Non-Board Certified Health Technician (HIS)
• Non-board certified applicants who otherwise meet the eligibility requirements for appointment, may be given a temporary appointment as a graduate Health Technician (HIS) under the authority of 38 U.S.C. 7405(c)(2)(B)
• Non-board certified individuals shall only provide care under the supervision of a licensed audiologist
• Non-board certified individuals may only be appointed at the entry level and may not be promoted/converted until board certification is obtained
• Temporary appointments of non-board certified Health Technician (HIS) may not be extended beyond two years or converted to a new temporary appointment
• GRADE DETERMINATIONS In addition to the basic requirements above, the following criteria must be met when determining the grade of candidates
• Health Technician (HIS), GS-05 Experience
• None beyond the basic requirements
• Knowledge, Skills and Abilities (KSAs)
• In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of basic anatomy of the head and neck
• Knowledge of basic infection control procedures and guidelines
• Skill in using basic computer software to complete tasks such as using email, creating spreadsheets and word processing
• Ability to communicate orally and in writing
• Ability to follow verbal and written instructions
• Ability to maintain stock and supply level inventories
• Health Technician (HIS), GS-06 Experience
• One year of experience equivalent to the next lower (GS-5) grade
• Knowledge, Skills and Abilities (KSAS)
• In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of normal and abnormal ear anatomy
• Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software
• Skill in documenting patient procedures and patient devices
• Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene (cleaning and disinfection)
• Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations
• Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist
• Ability to prepare patient, equipment, and/or environment for audiology procedures
• Ability to provide triage of patient telephone calls or audiology requests
• Reference
• For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-6. Physical Requirements
• Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position
• May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing
• May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment
• Work Environment
• Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions
• the area is adequately lighted, heated, and ventilated
• However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.